Managed Private Cloud

Your Infrastructure.
Our Responsibility.

A fully managed, enterprise-grade private cloud platform — custom designed for your business, hosted at Australian data centres, and backed by 24/7 support and monitoring.

24/7
Support & Monitoring
Zero
RPO / RTO with Active-Active DR
99.9%
Uptime SLA Guarantee
Fixed
Monthly Fee — All Inclusive

Built on three principles that matter.

☁️

Simple

One fixed monthly fee covers everything — hardware, software, licensing, management, and support. No bill shock. No capacity surprises. No hidden costs.

🔧

Flexible

Every solution is custom designed to match your business. Whether you're running 20 virtual machines or 200, we build the right platform for you — with your choice of hypervisor.

🏢

Enterprise Grade

Purpose-built infrastructure. Dedicated hardware. Active-active data centre sites. Enterprise firewalls. The same platform trusted by councils and enterprise organisations across Victoria.

Not just hosting VMs — a complete managed cloud platform.

Most cloud providers give you virtual machines and leave the rest to you. Onel Managed Private Cloud is end-to-end. We design, build, and manage your entire infrastructure stack — from the physical hardware and hypervisor, through to the network, firewalls, SD-WAN, and data protection.


You get a dedicated environment — not a shared pool. Your infrastructure is yours alone.

Feature Onel Private Cloud Typical Hosting
Dedicated hardware
Custom designed solution
Fixed monthly cost
Flexible hypervisor
Managed firewalls includedExtra cost
Active-active DR includedExtra cost
SD-WAN integration
24/7 support & monitoringExtra cost
Australian data centresVaries

Every layer. Fully managed.

A complete managed cloud stack — from bare metal to network edge. Six integrated service pillars, all included in one monthly fee.

💻

Compute & Virtualisation

Run any workload. On hardware that's yours alone.

Dedicated enterprise compute nodes with your choice of hypervisor — VMware vSphere, Proxmox, Microsoft Hyper-V, or others. No sharing, no contention.

  • Dedicated compute — no sharing with other customers
  • Flexible hypervisor selection
  • Unlimited VM creation within capacity
  • Dev, test & UAT at no extra cost
  • Proactive capacity planning
💾

Storage

Fast, resilient — designed for enterprise workloads.

All-flash NVMe storage arrays deployed at each data centre site, configured in active-active architecture for real-time synchronisation and automatic failover.

  • Enterprise all-flash NVMe storage
  • Active-active replication between sites
  • Automatic failover — no manual steps
  • High IOPS for demanding workloads
  • Included in your monthly fee
🔥

Managed Firewalls & Security

Enterprise security — managed for you.

Dedicated next-generation firewalls at each site. Onel handles configuration, policy management, firmware updates, and 24/7 monitoring.

  • Dedicated NGFW (PaloAlto / Fortinet)
  • Advanced threat protection & URL filtering
  • Firewall policy changes on request
  • 24/7 security event monitoring
  • IPS, malware & DNS security included
🌐

Complete Network Services

Your network — designed and managed end to end.

From core switching and inter-site connectivity to WAN links and Azure connectivity — Onel manages every layer of your data centre network.

  • Dedicated core switching at both sites
  • L3 routing & VLAN design
  • Dynamic gateway failover (VRRP)
  • Dark fibre / WAN links to your offices
  • Azure ExpressRoute or IPsec connectivity
📡

SD-WAN

Connect every site — securely and intelligently.

SD-WAN connectivity extended directly into your private cloud environment. Every branch location gets direct, optimised access — no backhauling required.

  • SD-WAN hubs within your DC environment
  • Direct branch-to-cloud connectivity
  • No traffic backhaul via head office
  • Works with Telstra, Cisco, Fortinet & more
🛡️

Data Protection

Backup & recovery — automated, tested, monitored.

Automated daily backups, cross-site replication, and regular restore testing. All monitored and managed by Onel's engineering team — so your data is always recoverable.

  • Automated daily VM backup
  • Cross-site backup replication
  • Up to 7-year retention for critical systems
  • Monthly backup & restore tests
  • 99.9% backup compliance SLA

Three steps from conversation to production.

1

Design

We start with a discovery workshop to understand your environment, workloads, and requirements. Our engineers design a solution built specifically for your business — compute, storage, networking, firewall, and data protection.

2

Build & Migrate

Our team builds your dedicated environment at our Australian data centre facilities, commissions all connectivity, and migrates your existing workloads — minimal disruption, with a clear rollback plan at every step.

3

Manage

Once live, we take full operational ownership. Our 24/7 team manages incidents, patches, firmware, firewall policies, capacity planning, and monthly reporting — so your team can focus on your business.

Zero RPO. Zero RTO.
Fully automatic.

Onel Managed Private Cloud is deployed across two geographically separate Australian data centres in active-active configuration. Both sites run simultaneously — your workloads replicated in real time with no single point of failure.

If one site becomes unavailable, your virtual machines automatically restart at the surviving site. No manual intervention. No waiting. No data loss.

Zero
Recovery Point Objective (RPO)
Zero
Recovery Time Objective (RTO)
2x
Active data centre sites
Auto
Failover — no operator required
🔄

Active-Active Storage Replication

Data synchronised in real time between both data centre sites — every write confirmed at both locations.

Automatic VM Failover

VMware vSphere Metro Cluster provides automatic cross-site HA. No DR runbooks. No manual steps.

🌐

Network & IP Failover

Public IPs automatically redistributed to the surviving site. Internet-facing services recover without intervention.

📋

Bi-Annual DR Exercises

Onel conducts scheduled DR exercises twice yearly to validate failover procedures and keep documentation current.

🏗️

Dark Fibre Inter-Site Link

A dedicated private fibre connection between data centres ensures high-bandwidth, low-latency replication traffic.

One fixed monthly fee. Everything included.

No surprise invoices. No capacity overage charges. One predictable monthly investment that covers your entire managed cloud platform.

Managed Private Cloud

Custom quoted based on your environment — contact us for pricing

Fixed Monthly Fee

Everything included in your monthly fee:

  • Dedicated compute hardware at two data centre sites
  • All-flash NVMe storage with active-active replication
  • Next-generation firewalls — managed and monitored
  • Core switching and data centre networking
  • SD-WAN connectivity and hub deployment
  • Data protection and automated backups
  • All software and licensing
  • Rack space at two NEXTDC data centres
  • All inter-site and WAN connectivity
  • 24/7 managed services and support

No capacity billing. No surprises.

  • Your monthly fee doesn't change based on VM count or storage consumption — within your allocated platform capacity
  • Run development, test, and UAT environments alongside production at no extra cost
  • Flexible contract terms to suit your organisation's budget cycle
  • All professional services for design, build, and migration are included — no extra charge to get started

Ready for a custom quote? Tell us about your environment and we'll size the right solution.

Get a quote →

Always on. Always watching.

Onel's Enterprise Support Team monitors your entire environment around the clock. Every P1 incident receives a 15-minute response.

PriorityResponseResolution
P1 — Critical15 minutes4 hours
P2 — High30 min16 business hrs
P3 — Medium4 business hrs24 business hrs
P4 — Low8 business hrs40 business hrs
99.9% uptime SLA across compute, storage, backup, and network — with service credits on breach.
🖥️
Client Portalonelpsa.myportallogin.com.au
✉️
Support Emailservice@onel.com.au
📞
Support Hotline1300 609 101

What's included in your managed services:

24/7 monitoring & alerting
Proactive critical response
Patch & firmware management
Vulnerability management
Change management
Faulty device replacement
Monthly service reports
Bi-annual DR testing
Dedicated Service Delivery Manager
P1 Incident management
Backup & restore tests
Capacity planning

Built for organisations that need more than basic hosting.

🏛️

Organisations that need enterprise-grade infrastructure without the capital expense of buying and managing it in-house.

🔒

Businesses with strict data sovereignty or security requirements that cannot rely on public cloud environments.

Organisations that require true business continuity — where a data centre failure cannot take down the business.

💰

Finance teams that need a single predictable monthly cost for all infrastructure — no capacity billing, no surprises.

📈

Organisations that have outgrown shared hosting but don't have the internal team to run a private data centre.

🔄

Businesses moving from on-premises infrastructure to a managed cloud model with minimal disruption.

Sectors we serve

🏛️ Local Government 🏥 Healthcare 💼 Financial Services 🎓 Education 🏢 Enterprise ❤️ Not-for-Profit ⚖️ Professional Services 🏗️ Mid-Market

Delivering for Victoria's leading organisations.

Onel manages active private cloud environments for councils and organisations across Victoria.

🏛️

Monash City Council

Complete private cloud solution including production and DR infrastructure, managed firewalls, MPLS, and data protection for 200+ servers. Fixed monthly cost managed service.

🏛️

Bayside City Council

End-to-end DR infrastructure including storage, compute, VMware, DC connectivity, internet services, managed networking, and data protection — delivered as a monthly service.

🏛️

Nillumbik Shire Council

Private cloud DR solution covering server infrastructure, data protection, production networking, and fully managed firewalls — all on a fixed monthly fee.

Ready to move your infrastructure to a platform built for your business?

Talk to one of our cloud architects. We'll walk you through how Onel Managed Private Cloud could work for your organisation — no obligation.

Or call us directly: 1300 609 101